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Lead retrieval alternatives: what to use instead of the show's app

The short version

Show lead retrieval is a per-event licence, usually priced per device, appointed by the organiser and ending when the hall closes. The alternative is to capture on the phones your team already carries: no licence to count, nothing to return, and the leads stay in one place across every show you do rather than in a different portal for each one.

Side by side

Show lead retrievalMeetDrop
LicencePer event, appointed by the organiserYours, across every event
PricedUsually per devicePer account — Team includes three seats
Sometimes includedYes, in some booth packagesFree covers unlimited leads, with 10 AI follow-ups a month
Captures the conversationNo, the badge record onlyYes — you describe it out loud
Writes the follow-upNoYes, drafted at the booth for you to send
Data after the showHanded over, or held in the vendor's portalStays in your account, CSV export any time
Between showsNothing — the licence has endedSame app for site visits and meetings

The three questions that decide it

1
How many people are working the stand? Per-device licensing is where a modest number stops being modest.
2
How many shows a year? One show a year and a rental is easy to justify. Six, and you are paying six times for the same capability.
3
What do you need from a lead? If names and titles are the deliverable, retrieval does that well. If the follow-up is the deliverable, it does not.

What happens to the data afterwards

This is the part people discover late. Some licences hand you a file when the show ends; some hold the leads in a portal with its own expiry date, and a few charge for the export. It is written in the exhibitor services manual, and it is worth reading before the show rather than after it.

Leads captured on your own phones do not have this problem, which is less a feature than an absence of one.

When the show's own retrieval is the better answer

When it is already bundled into your package, when the organiser's registration data is specifically what you need, or when the show restricts capture at the stand to its own tooling. In all three cases use it, and read the manual to find out which one you are in.

It is also the simpler choice if only one person is working the booth and you do one show a year. The case for anything else gets stronger with every extra person and every extra show.

Try it at one show first. Unlimited leads free, no card, alongside whatever the organiser sells you.

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Prices and vendor facts checked 20 September 2026. Last reviewed 20 September 2026 by the MeetDrop team. We update this page when either side changes.